Talesfromthefrontdesk

Typically I tell them they're DNR'd and when they ask

227 votes, 46 comments. If there’s anything we can count on in the hotel industry, it’s crackpots who read the cancellation policy and then act like… The church paid the hotel for the room. Guest thought they would get a refund to them and not the church. It seems like all they wanted was the money and not the room.

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She came, clearly sort of crazy, but had enough money to pay for a whole week, had her ID, and it wasn't a blacklisted address. She's short, old, buzzed hair, crazy eyes, came in barefoot. But despite the clearly crazy, manager had no procedural reason to refuse her, so he checked her in and said we'd keep an eye on it.One weekend, 2nd FD agent shift calls manager stating they are getting sick at desk. FOM comes in to relieve him. Next morning, GM and Housekeeping Sup are inspecting vacant …Try any beginner video that focus on stretching hips and leg muscles. 30 - 60 minutes, three times a week and my foot pain disappears. When I slack off, the pain slowly comes back. 1. MaidOfClarity • 1 yr. ago. I’ve had 5 people try to check in during my shift so far, which is only 2 hours done.This is a standard at a lot of hotels. You check in fake reservations than a few days later you adjust off the revenue. The reason for this is the typical large difference between the standard reimbursement for the rooms guest redeem for free and the amount a hotel gets when they hit an occupancy threshold.That was nice, and hasn't happened in a while. But now, we come to the tale of the two weddings. As you can already guess by the name, we had two different wedding groups this weekend. One staying on Friday night, and one staying on Saturday night. Let's talk about the group from Friday night first.Stories from a Long term Hotel Guest. Few years ago, I lived in a hotel for work purposes, for three and a half months. I was polite to all the workers, and left a raving review that called out people for their amazing service. A lot of these stories on this sub resonate with me, because I saw a lot of the fuckery you guys unfortunately deal ...The place where tourists are decent people who stay in hotels. But decent locals stay in their houses (unless they burn down). The locals that check into local hotels are the ones who are there to do drug binges, cheat on their spouses, engage in criminal behavior, etc.This is largely the fault of the hotel industry. There is no obvious way to check in at 8 am. If I make reservations for the night before, knowing I will be using the room, my reservation will be cancelled as a no show. If I make a reservation for the same day, we get bitched at for wanting the room early. 2.Fandom Apps Take your favorite fandoms with you and never miss a beat.Got to use my favorite comeback for a jackass. There's a concert in town tonight. Which usually means on my shift I will have more than the usual (most of the time zero) number of jackasses, drunk or otherwise, on my night audit shift. Our hotel has a front parking lot, and a back parking lot (just as big) on the other side of the hotel.A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase. In California, hourly employees are entitled to a minimum of two hours pay for any work outside of a scheduled shift. This includes being texted or called off-hours even if it's 5 minutes. And if your company is using your personal cell for …But I asked... First of all, thanks to everyone in this sub who constantly shares their delightful stories of guests, night shifts from hell, and the occasional feel good story of a manager sticking up for someone. You guys made me see we're not alone, and that the audacity of some people knows no bounds. I've worked in several hotels ranging ...Main Things I Seem to Run into. So I work at a hotel and I've been working here for about 9 months now, before this I worked at restaurants as a waitress so I'm all too acommated to the assholey people. NEVER in my life have I seen such whiny people, now we're a bigger corporate hotel in the middle of BUM FUCK OF NO WHERE.Meanwhile the regular and waged front desk and housekeeping staff don't get it guaranteed off. Granted, we get holiday pay, but there is a sad kind of irony in people who are in charge of their eSsENtIaL WoRKeRs getting a day dedicated to laborers to relax while those frontline laborers, the ones who do all the heavy work, don't. 18. camlop ...I am a front desk agent. I am quite capable of checking three people in, two people out, taking five reservations, answering fifteen incoming calls, delivering six bath towels to room 625, plunging the toilet in room 101, and restocking the supply of pool towels, all at the same time. Yes, I will be glad to call the van driver and tell him to ...For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.A few years ago around midnight I had a guest come up to Speaking of calling in front of their staff. I once had a warra After over 2.5 months on no rain the first rain we got the crickets went crazy breeding. They got EVERYWHERE. It was in the news. The cricket apocalypse is going away but we'll still see crickets lingering around. A guest, on the explore rate, complained of having a single cricket in his bathtub. It didn't make noise so they got peaceful ...Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others. Roughly, 30 minutes later one of the cops returns. D So I'm thinking she's trying to BS her way into a free cancellation because she probably got a cheaper rate at the sister hotel. "Oh I see, do you have any specific details on why you felt unsafe?" "Well, there were some really sketchy people hanging outside." "Did you come in and talk to the front desk?" "No, I didn't even feel safe enough to ...The church paid the hotel for the room. Guest thought they would get a refund to them and not the church. It seems like all they wanted was the money and not the room. This is definitely something your management needs to lo

Naked Lady Won't Leave. We had a guest staying with what he said was his wife (it wasn't) in a room for a few days. We never saw this lady and the man said she was ill and kept extending his stay each day, to give her more time to recover. At one point, the man came into the lobby and asked to have his sheets changed.Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.it goes beyond that. if they received a PPP loan they’re required to post openings and interview to fulfill a provision in the contract, but there’s an asterisk in the loan paperwork that they don’t have to hire anyone not fully qualified. so to get as much of that money as possible they’re “hiring” but not actually hiring. source: i processed thousands of PPP …I would not want to be these managers, Definitely not the 2nd one 😱Make sure to like/subscribe/join the discord if you fancy! Subscribe: https://bit.ly/2Unr...So I'm thinking she's trying to BS her way into a free cancellation because she probably got a cheaper rate at the sister hotel. "Oh I see, do you have any specific details on why you felt unsafe?" "Well, there were some really sketchy people hanging outside." "Did you come in and talk to the front desk?" "No, I didn't even feel safe enough to ...

Freaky Hotel Guests. This post is referring to people who try to get front desk staff into their room for perverted reasons. A couple days ago, my friend was just telling me a story of how some person was trying to coerce them into their room by leaving them their key card. She then left a note the next morning with her contact information.It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while.So I work night audit and if you work nights you know how some nights you just get so bored and would wanna do anything to occupy your time so you don’t sleep. Anyways I love having fun so I decided to make the front desk fun for me and my coworkers by creating a front desk game that they can play (they don’t have to) during their day shift ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Papa John's will give us half-off for pizza delivered to t. Possible cause: Read the email. Check in is at 4. We’ll have your room ready by 3, perhaps earlier, but i.

Speaking of calling in front of their staff. I once had a warranty return on a speaker, the cone was disintegrating. This was like 2004 so I had to call the vendor, state my case, they approved the warranty repair/replacement on the unit.The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't...1.My General Manager didn't talk to me at all once I announced that I am leaving the hotel to head my career into Sales. He gets really personal and salty once people starts leaving his property and blacklist anyone who does. I knew it was going to happen to me too since I knew that he did it to everyone who left.

The Ultimatum: The Update. So I put up this post about my difficulties at work less than 24 hours ago. And boy howdy, do I have some updates: The manager crumpled my notes in front of me, then told me to e-mail my two weeks notice. He apparently then proceeded to tell every employee on-site that I had turned in my two weeks' notice, even though ...odd encounters during NA. I am just about to finish my shift here as night audit. This weekend has been especially quiet in the realm of street people and weirdos. Or so I thought. Now, I have been hit on while at work, asked out for drinks, invited to party in guest's rooms. But this night has taken the cake.I am a museum volunteer. People do come in with genuine donations, but fortunately, we have an off-site archive to send them to. One day when I came in the desk person told me that the previous weekend, a guy had come in with what he insisted was a valuable historic artifact.

A couple at a hotel insists on room changes, but the hotel s r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Clearly we just take credit cards to hold a room foIn order to meet your posting guidelines, I'm We started walking down to the room and as we leave the lobby we hear the unmistakable sound of heels on the lobby tile. We turn and see Mr. Businessman walking with overly dressed Hispanic lady, with heels and a short dress. My brother nudges me and whispers, “bro, that’s a hooker”. 6 am rolls around and we see him leave on the camera.Posted by TURRITONUTRICULA. Hurricane coming. Good time to call about those February reservations. Sandbags in place, packing up the usual goodies, and decided I would check voicemails that have come in this morning. 37 voicemails so far. (Our voicemail explains we are closed and evacuating) "Yes, I would like to discuss my reservations for ... Ever had anyone brazenly steal during checkout? I was in a midd In order to meet your posting guidelines, I'm going to share a story from the land use front desk. 😉 (I'm remembering this from a few years ago, so forgive me for paraphrasing the events.) Shortly before closing (of course), a woman rode up on a bicycle, came into our local government office and got in line with the last-minute crowd. As I'm ...At our hotel the alarm system was connected directly to the nearest fire station. Our switchboard operator would also call them to advise if we were in pre-alarm and would call 911 if we went into full alarm. She asks what the price is a I tell her it’s As far as I know Booking.com has fairly standaplease pay attention when checking in. this has hap Seeing your name on trip advisor is more rewarding than you'd think it would be. Most large chains offer a sweet employee travel program (for Hilton it's like $40-$50 a night for employees). The cheap room rates actually allow you to travel because you have more spending money. Free food, often.For those that do not know, there was an older man in his late 40s or early 50s, his boyfriend/fiance/husband in his early to mid 20s. The General Manager (GM) and me, your friendly neighbourhood Night Auditor (NA). So the guests did not want to leave a room so the GM threatened to get the police to evict them. If you went to University and are wondering where yo Front desk gossip. What’s a piece of gossip that happened at work that you’ve been dying to share? I work nights so nothing much happens but also so much happens as well if you know what I mean. I know of hotels that will book the taxi/Ub[275 votes, 397 comments. 44M subscribers in the AskReddit coRoughly, 30 minutes later one of the cops returns. Detective has cal Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.Finally got a call from the legend Mr. Patel. I started working front desk a few weeks ago and just finished training so it was my first day working alone at the desk. This afternoon I got a call from a guy claiming to be our owner which I knew right away it wasn't. He was very aggressive, asking for my name and could I write down a tracking ...